Terms & Conditions

CANCELLATION

TOUR FARE INCLUDES: (FARE IS IN US DOLLARS, PER PERSON, BASED ON DOUBLE OCCUPANCY)

Land/Cruise Only Package

Passengers that elect to purchase land/cruise only packages are responsible for ALL air segments. Please review the itinerary carefully, paying special attention to the arrival and departure dates, and plan your own air itinerary accordingly.
Special airfares from your hometown are available with the purchase of these tour packages. Please check our website for up-to-date offers. Offered airfare prices are good only with the concurrent purchase of these tour packages. A 75-day advance purchase is required at the offered prices.
Please see your chosen itinerary for arrival and departure cities.

Land Only passengers are responsible for arrival transfer (to the hotel) and departure transfer (from the hotel).

Passengers that elect to purchase an air package along with the land/cruise tour package, a round-trip international economy class air ticket from the gateway city will be included with the tour. Gateway cities are Los Angeles, San Francisco and New York. Passengers that elect to purchase their own US domestic add-on air to the gateway city do so at their own risk; Globotours reserves the right to change international airline and will promptly notify passengers of any such change. Air carrier and routing are at the discretion of Globotours. All airline tickets are non-refundable once confirmed. Some airfares may not be eligible for Frequent Flyer Mileage credit. Advertised airfare does not include any seat assignment fee (if applicable). Select airlines may charge a fee for pre-assigned seat selection. To request an advanced seat assignment, travelers are advised to contact the airline and arrange payment (if any) directly with the airline.

Hotel accommodations are based on two adults sharing one room with two twin beds, double occupancy. Triple room accommodations are allowed on some of our tour programs and are subject to availability upon request. A solo traveler or customer who occupies his/her own room is required to pay a single room rate. Single room is subject to availability upon request.

When the hotel listed in the tour is not available, a similar category hotel will be substituted without prior notice.

Hotel rates may not be eligible for Hotel Rewards Program.

– Hotel check-in time is after 3:00 pm on the arrival day of the tour.
– Hotel check-out time is 11:00 am on the last day of the tour.

Meals will be provided in hotels, local restaurants, or onboard the cruise or flights as specified in the itinerary.

While the sightseeing program is specified in the itinerary, its final arrangement will be determined by the local tour escort based on local circumstances which are beyond the control of Globotours, such as weather, delay or cancellation of flight, acts of God, dangers, incidents at sea, fire, break down in machinery or equipment, acts of government or authorities and wars under local condition. However, we will adhere to the original itinerary as accurately as possible.

All necessary main entrance fees for the programs or places mentioned in the itinerary will be included.

Unused Tour Features

Any unused tour features, either on air or ground transportation or for land arrangements, including but not limited to optional excursions, tours, meals, hotel accommodations, and upgrades, are non-refundable, non-transferable, and non-exchangeable.

All tour prices are in US dollars.  When the total number of tour members should fall below ten persons, Globotours reserves the right to cancel the tour.   Promotional codes cannot be combined with any other promotional offers and/or Groupon Getaways /Living Social vouchers.

Your tour price is guaranteed once Globotours has received your full payment. Only flight schedule changes that require additional nights and cost to be added to the package will result in an assessment for each passenger.

Some of our Tours incorporate active elements such as ingress and egress from buses and vessels, walking long distances, or sightseeing; you are responsible for familiarizing yourself with the level of activity that will be involved in your Tour. You must disclose at the time of booking (or at such later time when you become aware of such a condition) any existing physical or mental illness, disability, pregnancy or any other condition which may create a health hazard for yourself or others during the Tour or for which you may require medical attention or special accommodation during the Tour. We will make reasonable efforts to accommodate your needs, but you must notify us at the time of booking for a determination of what assistance we can reasonably provide. We regret that we cannot accommodate you if you have special needs for ordinary daily activities, such as walking and dining. In no instance will our Suppliers or we physically lift or assist you onto or off any vehicles. If we cannot accommodate your special needs, you must be accompanied by a companion who will be responsible for independently providing the needed assistance. Globotours recommends that travelers be in good health. Please consult your physician regarding your medical condition and ability to travel long distances. Globotours will make reasonable efforts to accommodate the special needs of disabled participants but is not responsible for any denial of services by carriers, hotels, restaurants, or other suppliers.
We reserve the right to decline acceptance of anyone we consider unsuitable due to fitness level. We also reserve the right to remove you from the Tour, at your own expense, if your condition is such that it could create a hazard to you or others or otherwise impact the enjoyment of other passengers.

You are responsible for respecting the authority and following the Tour Guide’s directions and the countries’ laws on your Itinerary during a Tour. We may exclude you from participating in all or any part of the Tour if, at our sole discretion, your condition or behavior renders you unfit for the Tour or unfit for continuation once the Tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive, interferes with the delivery of Tour services, or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to a refund of the recoverable cost of any unused portion of the Tour. Should you decide for any reason not to participate in certain parts of the Tour or use certain goods included in the Tour, no refunds will be made for those unused parts of the Tour or goods.
You agree to indemnify and hold us harmless from and against any costs, damages, losses or liabilities arising out of (a) the actions or omissions of any minors traveling with you and (b) if you checked the box indicating that you are signing on behalf of yourself and your traveling companions, your companions’ claims that you were not authorized to agree to this Participant Agreement on their behalf.

Baggage is at the owner’s risk throughout.  Globotours is not responsible for loss, theft, damage or delay to passengers’ luggage.  Globotours assumes no liability of loss or damage to baggage or delay of baggage in transit to and from a Tour or while on a Tour.   Always check with the appropriate airline for the latest regulations for up-to-date baggage allowance restrictions.  Baggage allowance varies by airline and is subject to change at any time.  Some airlines may impose additional charges if you choose to check in any baggage. The baggage allowance on China or overseas internal flights may vary from that on international flights.  Excess baggage charges and insurance are the owner’s responsibility.  Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies prior to departure.

Any deviation to your itinerary (including but not limited to early departure or late return) is subject to availability. In addition to any airline(s), hotel(s), relevant supplier(s), or transfer surcharge(s), you will be charged a minimum deviation fee of $60 per person for any deviation from the tour.

In general, all travel documents will be sent to you approximately 21 days prior to departure via 2nd-day priority mail or via email. Overnight delivery can be arranged at an additional cost. If we obtain an entry visa for you, the passport will be sent with the travel documents.

A $75.00 per person fee for each revision, including addition or deletion of services, will be assessed for any changes in air and/or land arrangements (plus supplier’s penalties). Traveler names on a reservation cannot be changed or switched from one individual to another.  No changes are permitted after a reservation is paid in full.

A change in departure date or from one tour to another after your original reservation has been processed is considered a canceled trip, and cancellation fees will apply.

All passengers must be in possession of a valid passport required for entry, departure, and travel through each destination along the itinerary of the tour.  All passports must be valid for at least six months past the return date of your trip.  Your passport must have enough blank pages (excluding amendment pages) available for entry and exit stamps issued when entering and exiting immigration points. For non-US passport holders, please consult with your local embassy or consulate.

It is the responsibility of travelers to obtain proper visas in a timely manner prior to the trip departure date.  For non-US passport holders, please consult with the relevant embassies directly regarding visa requirements.  The customer accepts full responsibility for obtaining all necessary documents, visas, and permits prior to the tour departure and is solely responsible for any adverse consequences resulting from missing proper documentation.  Other requirements and fees may be applicable for non-US passport holders. Please consult with the consulate of the country you are visiting.

If you are applying for your own visa, a copy of your passport & entry visa should be sent to Globotours. All documents and tickets will be issued using the name you provide for yourself (and accompanying travelers) on the reservation during the booking process.

The visa fee is non-refundable for any reason and is subject to change at any time.

Globotours is not responsible if you are denied entrance for any reason in any foreign country, even if you hold a valid passport and entry visa.

Globotours is not responsible if you are denied a China Visa for any reason, even if you hold a valid passport.

Visa requirements may change at any time.  Please check with the Embassy or Consulate of the country you will be traveling to.

Please note if you choose to purchase our services to obtain a visa, your reservation must be paid in full before we can begin processing your visa.

Any information or advice given by Globotours regarding visas, vaccinations, climate, what to pack, baggage, etc., is purely advisory and provided as a courtesy. Globotours is not responsible for any errors or omissions as to the information provided by third parties. Visas may be required to travel to your chosen destination, and U.S. citizens should consult with the appropriate Consulates and Embassies. It is the responsibility of the individual traveler to secure the proper documentation prior to the commencement of travel.